TIME AND ATTENDANCE SUPPORT
PC LINKED ACTIN TIME SUPPORT CONTRACT

ActIn Time Support Contracts

What is PC Linked ActIn Time Support Contract?

A PC Linked ActIn Time Support Contract is the name given to the support
agreement that ActIn Time offers all of its PC Linked customers.

 

When you purchase a new system, you will receive free cover for the first year. After
this period, you will be sent an invoice for the following year. An ActIn Time Support
Contract is not compulsory but is highly recommended!

 

What cover does it provide?

Each year:

 

  • Telephone Software / Hardware Support
  • 'On Site' visits / repairs / labour
  • Priority response over 'non' support contract customers
  • Free software/firmware updates
  • 10% reduction on all additional equipment
  • 10% reduction on all consumables

 

What much does it cost?

Contact one of our Support Contracts team today and have us tailor make your contract to suit you!

 

Software Support starts from: £150.00 + VAT  |  Hardware Cover starts from: £100.00 +VAT per terminal

(N.B. You cannot have Hardware Cover without Software Support)

 

SWAP OUT ACTIN TIME SUPPORT CONTRACT

What is Swap Out ActIn Time Support Contract?

A Swap Out ActIn Time Support Contract is the name given to the support agreement
that ActIn Time offers all of its Time Recording & Date Stamp customers.

 

We are proud to offer the advantages of the NEW Swap Out cover, which eliminates
the risk of high repair costs, expensive engineer visits, parts etc, and limits the chances
of a full system failure for longer than 24hrs. In today's society it is normally too expensive
to cover critical equipment at a cost effective price which is why Swap Out cover has
generated so much interest by our customers, providing 1st class service at a 3rd class price!

 

What' in it for you?

  • Peace of mind
  • Our Support team are on hand 09:00am - 17:00pm Mon-Fri to offer telephone support.
  • 24/7 Cover
  • Reduced downtime in the event of equipment failure.
  • Simplicity
  • In the event that the product can't be repaired by phone then a replacement machine will be dispatched.
  • No Delay
  • No waiting for engineers that may have been delayed in traffic, that on arrival may not have the relevant spare parts to hand.
  • Competitive Rates
  • Our 'Swap Out' contract is a fraction of the price of a new machine.
  • Wages
  • Paying staff accurately and on time is essential, guessing payroll is dangerous and costly.
  • Health & Safety Fire Roll Call
  • Reduce the risk of heavy fines by ensuring you have a machine onsite at all times.
  • Legislation
  • Providing a manageable solution to overcome the new flexible working rules is paramount at all times.
  • Fast Response
  • You will receive your replacement machine on the next working day providing the fault is reported before 13:00pm.

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    What much does it cost?

    Get your Swap Out contract today!

     

    Swap Out Support starts from: £35.00 + VAT per annum

    (Subject to terms & conditions, Ref:SOMA1)